moonlight steam big picture error 1

2 min read 02-10-2024

If you’re an avid gamer, you might have encountered issues while trying to stream games using Moonlight and Steam's Big Picture Mode. One common problem users face is "Error 1." This article will guide you through understanding this error and provide you with practical solutions to overcome it.

What is Moonlight?

Moonlight is an open-source application that allows you to stream games from your PC to other devices, such as smartphones, tablets, or other computers. It leverages the power of NVIDIA GameStream, allowing for high-quality gameplay without significant latency.

Understanding Steam's Big Picture Mode

Steam's Big Picture Mode is an interface designed for playing games on a TV or controller setup. It transforms your Steam library into a more console-like experience, allowing gamers to navigate and play games comfortably from their couches.

Common Causes of Moonlight Steam Big Picture Error 1

Network Issues: A poor internet connection can cause streaming failures and result in error messages.
Firewall/Antivirus Settings: Sometimes, firewall or antivirus programs block the necessary ports or applications.
NVIDIA GameStream Settings: If the GameStream feature is not properly configured, it can lead to compatibility issues.
Incompatible Graphics Drivers: Outdated or incompatible graphics drivers can create streaming problems.

How to Fix Moonlight Steam Big Picture Error 1

Step 1: Check Your Network Connection

Ensure that both your gaming PC and streaming device are connected to a stable and robust network. Here’s how to do it:

Test your internet speed using websites like Speedtest.net.
Make sure devices are on the same local network.
Avoid heavy bandwidth usage during gaming sessions (e.g., large downloads, video streaming).

Step 2: Adjust Firewall and Antivirus Settings

Your firewall or antivirus software might be restricting Moonlight or Steam. Follow these steps to check and adjust settings:

Windows Firewall:
1. Open Control Panel > System and Security > Windows Defender Firewall.
2. Click on "Allow an app or feature through Windows Defender Firewall."
3. Look for Moonlight and Steam in the list, and ensure both are allowed.
Antivirus Software:
- Refer to your specific antivirus software's documentation on adding exceptions for applications.

Step 3: Verify NVIDIA GameStream Settings

Make sure NVIDIA GameStream is enabled and properly configured on your PC:

Open the GeForce Experience.
Navigate to the Settings > Shield tab.
Ensure that GameStream is enabled.

Step 4: Update Graphics Drivers

Outdated graphics drivers can result in various issues, including streaming problems. Here’s how to update:

Open GeForce Experience.
Click on Drivers.
If an update is available, click on Download and then Install.

Step 5: Reconfigure Steam Big Picture Mode

Sometimes reconfiguring Steam can help resolve the error:

Launch Steam and open Big Picture Mode.
Go to Settings > Controller Settings and ensure your controller is recognized.
Restart Steam and try connecting Moonlight again.

Conclusion

Encountering Moonlight Steam Big Picture Error 1 can be frustrating, but understanding its causes and taking the right steps can help you get back to enjoying your games seamlessly. Remember to check your network connection, adjust firewall settings, and ensure both NVIDIA GameStream and your graphics drivers are updated.

If you continue to experience issues, consider checking forums and communities dedicated to Moonlight and Steam for further insights and solutions.